Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Otter & Trout Trading Co Inc and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Otter & Trout Trading Co Inc believes that customer conduct violates applicable law or is harmful to the interests of Otter & Trout Trading Co Inc and its subsidiaries.

  • Privacy Policy
  • Otter & Trout Trading Co Inc use of personal information that you may submit to Otter & Trout Trading Co Inc

    We do not & will not share any of your information with anyone.

  • Consumer Agreement
  •  Information concerning products shown on this web site are based on historical information readily available in libraries & internet. 

    Some of it has been sourced from various journals such as the Materia Medica of the United States Pharmacy published in the 1800's, The Herb Book by Jethro Kloss, The Mucusless die by Arnold Ehret & others.

    There is a lot of conflicting information on the web concerning herbs so we highly recommend consulting your doctor or health care professional before starting any dietary change. 

    It is especially important to bring your prescription medicines and/or any herbal products or vitamin supplements you are currently taking or considering to avoid conflicts.

    We include this statement on all of our products & in the information shown on this web site:

    "These statements have not been evaluated by the FDA & are not intended to diagnos, treat or cure disease".

  • Shipping & Delivery
  • At this time, Otter & Trout Trading Co Inc ships merchandise to locations within the United States only.

  • Sales Tax
  • Otter & Trout Trading Co Inc charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

    Florida law requires us to collect tax on web transactions.

  • Return Policy
  • Before returning any product you must first notify us either by email or phone.

    All of our packages are sealed.  Opened packages are not returnable.

    Acceptable returns are subject to a 25% restocking fee.

    Shipping is non-refundable.

    If you return items to us without authorization they will be discarded and no refund or exchange will be given.